
Frequently Asked Questions
Zennjet is the world’s first travel protection membership specifically designed for individuals who rely on medically prescribed cannabis. We offer global legal support, medical evacuations, and country-specific intelligence to ensure safe and confident travel.
Zennjet is ideal for individuals, couples and business travelers, who travel with prescribed medical cannabis—whether for chronic pain, PTSD, anxiety, or other medical conditions.
Membership includes 24/7 legal and medical assistance, medical evacuation, global intelligence reports, legal translation services, repatriation coverage, and access to our operations team worldwide.
Yes, you can purchase memberships for family members or dependents. Corporate and group memberships are also available through or customer support contact, [email protected]
Zennjet offers immediate legal assistance for issues related to customs, immigration, possession, or use of medical cannabis while abroad. This includes translation services and access to vetted local counsel if necessary. We arrange for a pay for legal counsel without any upfront or out-of- pocket expense to members.
We cover full repatriation back to your home city, with no out-of-pocket costs. Zennjet handles logistics, legal coordination, and transportation.
Yes. Zennjet arranges medical evacuation globally with no pre-existing condition exclusions and no requirement for prior hospitalization. There are no upfront costs, deductibles or out-of-pocket expenses.
We oversee all the logistics of ambulances, air ambulances, aviation, and ground logistics to get our members home. We have partnerships with global vetted air ambulances, charter aviation groups, deployable and local security teams for quick reaction to our members including transportation to and from the airport.
We will arrange for and pay for medical transport all the way back to the members home hospital of choice.
Yes, the principal member must be at least 18 years old. There is a maximum age requirement of 85 years old.
Absolutely. Zennjet provides access to our proprietary database of legal and entry requirements for medical cannabis across dozens of countries.
For Zennjet’s legal assistance please see the list Membership Rules and Regulations for al list of excluded countries. For Zennjet medical assistance we only exclude Iran and North Korea. Please see Membership Rules and Regulations for all current information.
No. All approved services are fully covered under your membership—there are no hidden fees or deductibles.
No. Our services apply only to legally prescribed medical cannabis with proper documentation. Recreational use is not covered.
Yes. You must have valid documentation for your prescription. We recommend keeping physical and digital copies when traveling.
Legal assistance is up to $250,000 USD in benefits. Medical Evacuation is up to $1 Million USD in benefits.
Yes. Our global operations center is staffed around the clock with legal and medical professionals ready to respond anytime, anywhere.
Members receive a 24/7 emergency contact line that can be used internationally.
You can enroll directly through our website. Choose from individual, family, or corporate plans based on your travel needs.
Yes. We support travelers worldwide, regardless of their home country. Coverage applies while you are traveling outside your primary city of residence more than 150 miles.
Yes! We offer partnerships and reseller programs for travel agencies, concierge services, and wellness providers.
24/7/365 Legal and Travel Protection for Rx Cannabis
